What We Collect and Why It Matters
We collect the information you provide when registering your account — your name, email address, mobile number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, our system logs transaction references tied to
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your wallet number so we can verify and process each payment correctly. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual access attempts. Cookies on our site track your session state
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so you do not have to log back in each time. We do not collect more than we need, and we do not sell your personal data to advertising networks or unrelated third parties. Data may be shared with payment processors like the bKash, Nagad, and
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Rocket networks strictly to complete your transactions. Any sharing with regulatory or fraud-prevention bodies happens only where required. Your data is stored on secured servers with access limited to authorised personnel. Retention periods depend on account activity and applicable requirements in eligible regions — we do
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not hold your data indefinitely once you close your account and all balances are settled.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.